Privacy policy

Last updated: February 1, 2025

Welcome to Pastels By Palette! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products, including ready-made apparel, kurtas, and customized dresses.


1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.
  • Order Information: Details related to your purchases, including product preferences and order history.
  • Customization Details: Measurements, design preferences, and any additional information provided for customized orders.
  • Technical Information: IP address, browser type, and website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  1. Process and fulfill orders.
  2. Communicate with you about your purchases, order status, and promotions.
  3. Personalize your shopping experience.
  4. Improve our website, services, and customer experience.
  5. Comply with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

     1) Service Providers: Payment processors, shipping companies, and marketing partners who help us operate our business.

     2) Legal Compliance: If required by law or to protect our rights and customers.


4. Data Security

We implement security measures to protect your personal information. However, no online transaction is completely secure, and we encourage you to take precautions when sharing personal data online.


5. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. You can manage cookie preferences through your browser settings.


6. Your Rights and Choices

You can:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.


8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pastels
PN Pudur, Coimbatore - 641041 
pastelsclothings@gmail.com
9080703134

Thank you for trusting Pastels Clothing for your apparel needs!